WebP is a modern image format that provides superior lossless and lossy compression for images on the web. Using WebP, webmasters and web developers can create smaller, richer images that make the web faster. On average, WebP lossy images are 25-34% smaller than comparable JPEG images at an equivalent quality index.
Our demo layouts use WebP images, so if this format is not supported on your server, images won't be imported (you will get placeholders instead).
Most hosting providers have this option enabled by default, and WordPress supports it since v.5.8, however, some servers don't have support for it. In this case, please ask your hosting provider to enable WebP support on your server.
If your hosting provider can't enable WebP support, submit a refund request here: https://themeforest.net/refund_requests/new