Troubleshooting

Call to Action Button Link not working

Blank Page After Update

The package could not be installed. The theme is missing the style.css stylesheet.

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Outgrid - https://blog.daakit.com

Get extra contact blank text above CTA on mobile and tablet view please help. Added screenshot for reference

https://prnt.sc/MBk-FbhlqXF4 

mobile header cta

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How do you import gutenberg demos, is it the same as elementor?

Piku - https://bonliving.studio

Outgrid - https://ioded.com

Convertio - https://earthpwr.com

Landio - https://earthpwr.com

1. When I am trying to add blocks on the elementor edit page, it is giving me the below error: “There is an issue communicating with our API server. To continue using UiCore Library, please enable API connection Proxy, then try again.”

I then went to the Convertio Dashboard on the wordpress Dashboard and activated this setting in Misc/System settings and it is still not working.

2. With all the other items, when I am trying to import a block and if the above error does not come then in that case the block/section gets installed, but none of the images get installed, and it comes as black images in the media section.

How do we fix this? This is the same issue I am facing with another theme: Convertio - Conversion Optimized Landing Page Theme. I don’t know if this is with the entire Eco-System of UI Core as it pulls the same sections/blocks into all it’s themes.

Can you let me know how I get your theme fixed?

Also after installing the theme I saw that I did not get MetForm PRO or Elementor Pro which should have been free with the theme. Can you let me know about it?

Also, for the theme blocks importing to pages, is it mandatory to have Elementor Pro? 

API Connection Proxy Error in Inserting a block on page

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Outgrid - no website registered

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how do i change the name of the theme folder but still get theme updates?

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Hi, I just installed wordfence and it said I should disable the BDThemes Element Pack Pro that ships with UIcore on all my sites. I can't see any way to update it to a patched version. Do you have an update for it available to users that can be pushed to us?

Info below:

https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/bdthemes-element-pack/element-pack-pro-774-authenticated-contributor-arbitrary-file-read-and-phar-deserialization

Thanks

Critical Security Vulnerability Found in BD Elements Pack Plugin

Vault - https://sempredevelopments.cwdev.com.au

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I would like to remove the CTA button within the mobile header. I have added this code but it hasn't worked.

@media (max-width: 768px) {
  .cta-button {
    display: none !important;
  }
}

Remove CTA Button in header on mobile view

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Hi.

Was wondering why the font weight typography values are disabled and can't be changed from theme settings?

See here: https://prnt.sc/2cx9DhM3heev

Thanks!

Typography font weight greyed out?

<a href="https://uicore.pro/" style="margin-top:20px"> <img decoding="async" src="https://uicore.co/uicore-pro-box-2.png" alt="UiCOre PRO Wordpress Theme"> Introducing UiCore PRO Unlimited websites in a single subscription. "This is one of the best themes I've ever used." Anterblackbird, USA </a>

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