API Connection Proxy Error in Inserting a block on page (Closed)

1. When I am trying to add blocks on the elementor edit page, it is giving me the below error: “There is an issue communicating with our API server. To continue using UiCore Library, please enable API connection Proxy, then try again.”

I then went to the Convertio Dashboard on the wordpress Dashboard and activated this setting in Misc/System settings and it is still not working.

2. With all the other items, when I am trying to import a block and if the above error does not come then in that case the block/section gets installed, but none of the images get installed, and it comes as black images in the media section.

How do we fix this? This is the same issue I am facing with another theme: Convertio - Conversion Optimized Landing Page Theme. I don’t know if this is with the entire Eco-System of UI Core as it pulls the same sections/blocks into all it’s themes.

Can you let me know how I get your theme fixed?

Also after installing the theme I saw that I did not get MetForm PRO or Elementor Pro which should have been free with the theme. Can you let me know about it?

Also, for the theme blocks importing to pages, is it mandatory to have Elementor Pro?

Forgot to share screenshot:

1. https://prnt.sc/x9-sYaSwcIEB
2. https://prnt.sc/1sc4-_Ak1yKN

Hello,

As our themes come with all the pro functionality, so you do not need to purchase the Elementor Pro separately. To resolve the above issue, try following steps and see if this helps.

1. Go to Theme Options > Plugins and install ElementPackPro plugin.
2. Go to Theme Options > System and disable the API Connection Proxy.*

Thank you for the quick response. I have gone ahead and made the changes as per instructions. Its working fine now.

Perfect! I'll close this ticket for now, but if you need any further assistance, don't hesitate to open a new one. We're here to help!